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Appendix H -
U.S. Department of Justice ADA Information and Technical Assistance

The U.S. Department of Justice operates a toll-free ADA Information Line to provide information and publications to the public about the requirements of the ADA. Automated service, which allows callers to listen to recorded information and to order publications, is available 24 hours a day, seven days a week. ADA specialists are available on Monday, Tuesday, Wednesday and Friday from 10:00 a.m. until 6:00 p.m., and on Thursday from 1:00 p.m. until 6:00 p.m. (Eastern time). Spanish language service is available. To obtain general ADA information, get answers to technical questions, order free ADA materials, or ask about filing a complaint, call:

800-514-0301 (voice)
800-514-0383 (TDD)

The U.S. Department of Justice provides technical assistance and education to businesses, governments, and members of the general public. This includes the ADA Information Line, developing and disseminating technical assistance materials, undertaking outreach initiatives, operating an ADA technical assistance grant program, and coordinating ADA technical assistance government-wide.

ADA Fax on Demand

The ADA Information Line's Fax Delivery Service allows the public to obtain free ADA information by fax 24 hours a day, seven days a week. By entering the appropriate document code number, callers can select from among 28 different ADA technical assistance publications and receive the information, usually within minutes, directly on their fax machines or computer fax/modems. To order a list of all the ADA publications, call: 800-514-0301 and request Publication 3000. Publications on this list marked "Fax" with a number can be ordered through the automated code number listed to the left. A sample of available publications follows.

Fax 3101 - ADA Information Services

A 2-page list with the telephone numbers and Internet and electronic bulletin board addresses of federal agencies and other organizations that provide information and technical assistance to the public about the ADA.

Fax 3104 - Learn About the ADA in Your Local Library

A 10-page annotated list of 95 ADA publications and one videotape that are available in 15,000 public libraries throughout the country.

Fax 3105 - Myths and Facts

A 3-page publication dispelling some common misconceptions about the ADA's requirements and implementation.

Fax 3303 - Commonly Asked Questions About Title II of the ADA

A 6-page publication providing information for state and local governments about ADA requirements for ensuring that people with disabilities receive the same service and benefits as provided to others.

Fax 3204 - Commonly Asked Questions About Service Animals in Places of Business

A 3-page publication providing information about service animals and ADA requirements.

Publications and Documents

Copies of the Department's ADA regulations and publications, including the Technical Assistance Manuals for titles II and III, and information about the Department's technical assistance grant program, can be obtained by calling the ADA Information Line or writing to the address listed below. All materials are available in standard print as well as large print, Braille, audiotape, or computer disk for persons with disabilities.

Disability Rights Section
Civil Rights Division
U.S. Department of Justice
P.O. Box 66738
Washington, DC 20035-6738

The following ADA legal documents are among the publications that can be ordered by mail.

Public Law 101-336

Text of the Americans with Disabilities Act, as enacted on July 26, 1990.

ADA Regulation for Title II, as printed in the Federal Register (7/26/91)

The Department of Justice's regulation implementing Title II, subtitle A, of the ADA, which prohibits discrimination on the basis of disability in the services, programs, and activities provided by state and local governments.

ADA Regulation for Title III, as printed in the Code of Federal Regulations (7/1/94)

The Department of Justice's regulation implementing Title III, subtitle A, of the ADA, which prohibits discrimination on the basis of disability by businesses and non-profit service agencies.

SEARCHING THE ADA WEBSITE HOME PAGE IS EASY

A "search engine" added to the Department's ADA home page makes it easy to find information contained in the ADA documents and files available at the website.

To conduct a search, select the "Search the ADA Home Page" link which is located at the bottom of the ADA home page. You can use any key word or phrase to search through all documents and files linked to the home page.

ADA Website Home Page

An ADA home page is operated by the Department of Justice on the Internet's World Wide Web (http://www.usdoj.gov/crt/ada/adahom1.htm). The home page provides information about:

• the toll-free ADA Information Line,
  
• the Department's ADA enforcement activities,
  
• the ADA technical assistance program,
• certification of state and local building codes,
  
• proposed changes in ADA regulations and requirements, and
  
• the ADA mediation program.

In addition, they may be obtained electronically through the Department's ADA Bulletin Board System (ADA-BBS) at 202-514-6193.

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