For Immediate Release
MTC Awards $38 Million TravInfo® Contract
CONTACTS:
Marjorie Blackwell, MTC
510.464.7884
Michael Berman, MTC
510.817.3281
Bruce Ross, PB Farradyne
212.768.1155
OAKLAND, Calif., August 28, 2000 . . . The Metropolitan Transportation Commission
(MTC) has awarded a $38 million, six-year contract to PB Farradyne, Inc. to operate TravInfo®, the Bay Area's real-time traffic and transit
information source, and to design, build, operate and maintain an enhanced system. PB Farradyne, Inc.
is a division of the Parsons Brinckerhoff Quade & Douglas, Inc. engineering firm based in New York.
MTC has the option of awarding two additional two-year extensions of the contract.
TravInfo® provides up-to-the-minute information on Bay Area bridge and highway conditions and
offers connections to Bay Area public transit agencies, paratransit and rideshare services via a
regionwide, local-access (no area code needed) phone number: 817-1717. TravInfo® was launched by
MTC in 1996 as a federally funded test of an advanced traveler information system. MTC has managed the
system for four years in partnership with Caltrans District 4 and the California Highway Patrol's
Golden Gate Division, plus private firms that disseminate the information to Bay Area travelers.
Currently, the 817-1717 number receives more than 60,000 calls a month.
With the recent decision by the Federal Communications Commission (FCC) to assign a national,
three-digit telephone number for advanced traveler information, 817-1717 will be replaced by the
national 511 number. The Bay Area will be one of the first regions of the U.S. to undertake
implementation of 511. The conversion is expected to be completed within the next two years.
PB Farradyne's TravInfo® contract calls for providing the systems and services to collect,
disseminate and market timely, comprehensive, accurate and reliable travel information on major
roadways and public transportation in the nine-county Bay Area. The information will be accessible via
a Web site, a toll-free telephone number and other dissemination methods, such as kiosks at key
locations, cell phones and hand-held computers.
According to MTC Executive Director Lawrence D. Dahms, "Our major goal is to increase
TravInfo®‘s usefulness to travelers and to increase the number of people using it. Collecting
all the travel information does no good unless people use the service. To that end, our goal —
and PB Farradyne's charge — is to have more than 10 million annual users by 2004."
Dahms added, "The rapid advance in today's communication technologies such as cell phones, personal
communications services and devices, in-vehicle navigation systems, kiosks and the Internet enables
TravInfo® to reach people at home, work or en route and to assist them in making informed
transportation decisions. PB Farradyne will use these technologies to make transportation information
available to Bay Area travelers wherever they are, whenever they want it."
MTC will allocate up to $25 million in federal and local transportation funds for the first four years
of the contract. Funding for the final two years likely will be provided through reauthorization of the
federal Transportation Equity Act for the 21st Century in 2003.
MTC, which is the transportation planning, coordinating and financing agency for the nine-county San
Francisco Bay Area, evaluated four proposals before awarding the TravInfo® contract to PB
Farradyne.
The PB Farradyne team undertaking the project includes: US Wireless Corp.; TrafficStation, Inc.;
Technology Management, Inc.; NextBus Information Systems, Inc.; GIS/Trans, Ltd.; Environmental Systems
Research Institute, Inc.; TRANSCOM, Inc.; Z3; Pacific Rim Resources; Wolfe/Doyle Advertising; Golden
Screens Interactive Technologies, Inc.; MCI WorldCom; and VODAVI-CT, Inc.
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BRIEF TRAVINFO® FACT SHEET
How the Enhanced TravInfo® System Will Work:
• Traffic and transit information (speeds, travel times, construction
projects, accidents, transit vehicle locations) will be obtained from numerous sources, including
freeway sensors and closed-circuit TV cameras placed along the transportation network, Freeway Service
Patrol roving tow trucks, California Highway Patrol (CHP) dispatches, California Department of
Transportation (Caltrans) traffic monitoring centers, and transit information centers.
• The central computer system will combine or "fuse" data from all of these sources and relay it
to data dissemination devices and services for use by Bay Area travelers. The primary methods of
providing information will be through a single, phone number (see below) and a Web site.
• With today's communication technologies, such as cell phones, pagers, personal communications
services and devices, in-vehicle navigation systems, kiosks and the Internet, TravInfo® also will
be able to reach people at home, work or en route and provide real-time travel information to assist
them in making transportation decisions.
• The TravInfo® no-area-code telephone number — 817-1717 — that has been in
operation since 1996 will change to the newly authorized nationwide travelers' information number
— 511— that is expected to be available throughout the Bay Area within the next two years.
Timeline for TravInfo® Contract:
• Year 1: Enhancements to current services will be designed. These will
include incorporating new data collection methods and new ways to provide information to the public. A
strategic marketing plan will be developed to build greater public awareness of TravInfo® products
and services, and to increase understanding and support for TravInfo® among Bay Area transportation
agencies.
• Year 2: New TravInfo® system software will interface with other transportation information
systems and be integrated into the TravInfo® services. The TravInfo® Web site and wireless service providers will begin
distributing real-time traffic and transit information.
• Years 3 - 6: Will focus on operating, maintaining and continuing to improve the TravInfo®
system by incorporating new data sources and new data dissemination methods.
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