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511 Releases Its First Smartphone App

GPS-Based Trip Planning Available for More Than 30 Bay Area Transit Agencies

Craig Noble, MTC, 510.817.5867
John Goodwin, MTC, 510.817.5862
Kit Powis, 511, 510.273.3650

OAKLAND, CA, Feb. 22, 2012... The Bay Area’s 511 traveler information system is now offering its first smartphone app for transit users. The free 511 Transit App is a multiple-agency public transit trip planner using GPS-based location tools for smartphones. Ideal for a daily commute, weekend errand or occasional trip, the app serves both residents and visitors who are planning transit trips within the nine-county region.

“We are pleased to offer this unique and powerful tool for transit riders in the Bay Area,” said Adrienne J. Tissier, chair of the Metropolitan Transportation Commission (MTC). “Now you can use one app to plan trips on more than 30 public transit agencies, accessing the most complete coverage for the San Francisco Bay Area.”

The free 511 Transit App can be downloaded through the Android Market (search for: 511 Transit). A version for iPhone 4 will be released soon. The new app provides door-to-door transit trip planning and scheduled departure times for transit routes near your location or from a location you specify. It includes information for 720 routes and more than 23,700 transit stops throughout the region. An interactive, dynamic map shows routes and stops along the way, as well as your current position while on the move. Walking directions to and from stops and fares (including transfers) are also displayed.

“Smartphones and on-the-go trip planning are becoming increasingly common, and 511 is now extending its Bay Area transit planning tools to these faster, more compact platforms,” said Tom Spiekerman, 511 Transit project manager. “Currently, 511 customers plan more than one million transit trips per month using the popular website version of the 511 Trip Planner . The new app brings core features of this tool to customers on the go.”

Additional app features include:

  • Recently viewed locations and trips are saved automatically, as well as favorites.
  • GPS positioning enables users to set their current location as a starting point for a trip, or to find nearby stops and transit routes with scheduled departure times.
  • The app incorporates transit agency announcements that may affect a trip’s itinerary.

511 Transit App customers are able to provide feedback on the new app by clicking on the “Help/Info” button to send an email to the 511 Team.

The new app complements numerous options people already have to access 511 traveler information. Smartphone and other mobile phone users may access many of 511’s most popular features through the mobile 511 site ( ), by calling 511 from any Bay Area phone, or by receiving real-time transit Departure Times texts (SMS). Desktop users can access the information from .

The 511 Transit App includes data from SF Muni, BART, AC Transit, VTA, SamTrans, Caltrain, Golden Gate Transit, County Connection, Vallejo Transit, LAVTA, Sonoma County Transit, VINE (Napa County) and more than a dozen additional agencies. For a complete list of all transit agencies included in the 511 Transit app, please visit the trip planning page at

About 511

511 is a one-stop phone and web source for up-to-the-minute Bay Area traffic, transit, rideshare and bicycling information. It’s free of charge and available 24 hours a day, seven days a week from anywhere in the nine-county Bay Area. Call 511 or visit . 511 is managed by a partnership of public agencies led by the Metropolitan Transportation Commission , the California Highway Patrol , and the California Department of Transportation.


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