TRANSACTIONS NEWSLETTER ONLINE

June/July 2005

Facts & Figures: Report Gauges MTC’s Customer Service

The recently released 2004 Project Performance Report measures MTC’s success in delivering and managing a growing suite of traveler services: electronic fare payment (both the FasTrak® toll collection system and the TransLink® transit fare smart card), traveler information (via the 511 phone line and Web site), incident management (call box network and Freeway Service Patrol roving tow truck fleet), ridesharing, and more. View online at www.mtc.ca.gov/library/ppr or order a hard copy.

Contents

FasTrak®
- Agencies Team Up to Put Bay Area Bridge Travelers on FasTrak®
- Update: New FasTrak®-only Lanes Open at Bay Bridge
In the News
Commission Actions