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TRANSACTIONS NEWSLETTER ONLINE

October/November 2007

Innovations:
Kiosk Greets Riders at Embarcadero BART/Muni Station

The InTransit kiosk is located at the mezzanine level of the Embarcadero BART/Muni station, and is open from 7 am to 7 pm weekdays. Stop by this fall and we'll thank you with a free 511 pin while supplies last. (Photo: Dennis Anderson)

It gleams like a bright and inviting oasis in the underground maze of the Embarcadero BART/Muni station in downtown San Francisco.

The new “InTransit” kiosk beckons to commuters with large video displays dispensing transit departure times (similar to airport arrival and departure screens). Interspersed with the schedule information are vivid electronic public service announcements alerting riders to transit promotions and MTC's growing suite of traveler services.

The on-screen information is backed up by knowledgeable and friendly staff who dispense personalized transit tips free of charge and sell Muni passes and FasTrak® toll tags (with TransLink® fare cards coming soon). Travelers also can pick up free transit brochures and schedules, and buy magazines and newspapers.

A joint project of MTC, the 511 program, BART, San Francisco Muni and the San Francisco Chronicle, the stand is the first of what MTC hopes will be a network of kiosks at key transit hubs around the region.
— Brenda Kahn

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