All Your Transit in One Card
Need help with your Clipper card? Get help in person at:
You can replace a damaged, defective, lost or stolen Clipper card, get a Youth or Senior Clipper card, and more. See hours and more information here.
Clipper is the all-in-one transit card that keeps track of your passes, tickets and cash value, while applying all applicable fares, discounts and transfer rules. It is now accepted on Muni, BART, AC Transit, Caltrain, Golden Gate Transit and Ferry, SamTrans. VTA and San Francisco Bay Ferry. You can also use Clipper to pay for parking in select San Francisco garages.
Your Clipper Questions Answered
Where can I get a Clipper card?
What kind of value can I put on my Clipper card?
You have the flexibility to add:
How do I add value to my Clipper card?
You can add value at the following outlets:
How do I use my Clipper card to ride transit?
Tag On: Find the Clipper card reader on the bus or at fare gates, stations or ferry terminals. Hold your card flat against the reader until you hear a beep and see a green light, or the BART fare gate displays “OK”.
Tag Off: When you ride transit systems that charge by the distance you travel—BART, Caltrain, Golden Gate Transit and the San Francisco Bay Ferry—you’ll need to tag again at the end of your trip. This ensures Clipper only charges you for the distance you actually traveled.
How do I check my Clipper card’s value?
You can always check your balance online or through Clipper Customer Service. Card readers will also display your balance or expiration dates.
Can I use Clipper to pay for parking?
You can use Clipper to pay for parking in select San Francisco garages. Learn more.
What do I do if my Clipper card is lost or stolen?
If your card is registered, you can replace your card and restore its balance for a small fee. Find out how by visiting clippercard.com or calling 877.878.8883.
When will Clipper be accepted on other transit systems?
MTC is already working on expanding Clipper to Napa VINE, Soltrans, FAST, Vacaville City Coach and Rio Vista Delta Breeze. These agencies will begin accepting Clipper later in 2014.
In March 2014, MTC’s Operations Committee also approved expanding Clipper to:
Visit clippercard.com or call 877.878.8883.
Metropolitan Transportation Commission • 101 Eighth Street, Oakland, California 94607
This page was last modified Friday March 14, 2014
© 2014 MTC